SHIPPING DETAILS

During the Canada Post strike we ship all packages via UPS. Effective 11/19/24, we do not anticipate and major delays with your orders. We appreciate your patience during this challenging time. 

LOCAL DELIVERIES – Kingston area only

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CANADA*: 

YOUR ORDER WILL BE PACKED & SHIPPED AS SOON AS POSSIBLE. WE ARE UNABLE TO ACCEPT ANY REQUESTS TO RESERVE OR HOLD YOUR ORDER FOR A "CUSTOM" SHIPPING/DELIVERY DATE. 

Canada Post (on strike) Express or alternative shipping applies to all orders. Orders are packed as soon as possible & shipped out Monday – Friday before noon. There may be a modest delay during peak holidays and Black Friday.

We provide free shipping* to a single, Canadian province address for orders over $120. Below that, we offer a $15 flat rate.

You can send gifts to multiple friends and family with a single order. Note that free shipping applies to single Canadian province addresses and not to your order total. Free shipping applies to those gifts/shipments that are $120 and over. If the gift/shipment you are sending to a single address is under $120, a $15 flat rate will apply. 

*** We do not guarantee delivery dates ***

*Exceptions: We do not provide free shipping to NWT, Yukon or Nunavut. However, we do offer discounted rates versus general package delivery

E-Gift Cards are excluded from free shipping when combined with a product order. If the product-only portion of the order is under $120, our $15 flat rate will apply. There is no shipping or handling fee for E-Gift Cards. 

USA
We currently offer a discounted rate shipping to the US. There is no "free shipping". It will be added to your order and varies according to the amount of your order and added at check-out. We do not take responsibility for any additional charges that may accrue to the customer at domestic country of delivery.

INTERNATIONAL SHIPPING
We do not ship internationally.